Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Jewelook. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Overview

Throughout the site, the terms "we," "us," and "our" refer to Jewelook.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms, including any policies referenced herein.

2. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

3. Products and Services

We strive to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that:

  • Product descriptions are error-free.

  • Colors displayed on your device exactly match the actual product.

  • Products will always be available.

We reserve the right to discontinue products, modify pricing, or limit quantities at any time without prior notice.

4. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method provided.

  • We may refuse or cancel orders at our discretion.

We reserve the right to cancel orders for reasons including but not limited to:

  • Suspected fraud

  • Pricing errors

  • Inventory shortages

  • Payment authorization issues

If an order is canceled after payment has been received, a full refund will be issued.

5. Pricing and Payment

All prices displayed on our website are shown in the applicable currency indicated at checkout.

Payment must be successfully completed before an order is processed and shipped.

We reserve the right to correct pricing errors and update prices without prior notice.

6. Shipping and Delivery

Shipping times provided on the website are estimates only and are not guaranteed.

Jewelook is not responsible for delays caused by:

  • Customs inspections

  • Weather conditions

  • Carrier disruptions

  • Public holidays

  • Events beyond our reasonable control

Risk of loss and title for products pass to the customer upon delivery.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Designs

  • Text

  • Website layout

is the property of Jewelook or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations.

  • Engage in fraudulent activity.

  • Upload malicious software or code.

  • Interfere with website functionality or security.

  • Attempt unauthorized access to our systems.

  • Use automated tools to scrape or collect website data.

10. User Content

If you submit reviews, comments, photographs, or other content, you grant Jewelook a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for business purposes.

You represent that any content you submit:

  • Is accurate.

  • Does not infringe third-party rights.

  • Does not contain unlawful or offensive material.

11. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Jewelook disclaims all warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

We do not guarantee uninterrupted, secure, or error-free operation of the website.

12. Limitation of Liability

To the maximum extent permitted by law, Jewelook shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website

  • Purchase of products

  • Inability to access services

  • Errors or interruptions

Our total liability shall not exceed the amount paid by the customer for the affected order.

13. Indemnification

You agree to indemnify and hold harmless Jewelook, its affiliates, employees, and service providers from any claims, liabilities, damages, losses, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your infringement of any third-party rights

14. Governing Law

These Terms shall be governed and interpreted in accordance with applicable international commercial laws and consumer protection regulations, without regard to conflict of law principles.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Brand: Jewelook
Email: well@jewelook.com
Phone: (+1) 314 616-9845

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM