Privacy policy

Privacy Policy

Last Updated: June 2026

At Jewelook, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing information

  • Shipping information

  • Order history

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of access

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Provide personalized shopping experiences

  • Support advertising and marketing activities

You may disable cookies through your browser settings; however, some website functions may not operate properly.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding orders and inquiries

  • Improve our products and services

  • Detect fraud and enhance security

  • Send promotional communications (with your consent where required)

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Customer service providers

  • Website hosting providers

  • Analytics providers

  • Marketing service providers

These service providers are permitted to use your information only for the services they perform on our behalf.

We may also disclose information when required by law or to protect our legal rights.

4. Payment Information

Payments are processed through secure third-party payment providers.

Jewelook does not store complete credit card numbers or payment credentials on its servers.

All payment transactions are encrypted using industry-standard security technologies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment

  • Customer service

  • Legal compliance

  • Tax and accounting requirements

  • Business operations

When information is no longer required, it will be securely deleted or anonymized.

7. International Data Transfers

Because we serve customers globally, your information may be processed or stored in countries other than your country of residence.

We take reasonable measures to ensure that personal information receives an appropriate level of protection regardless of where it is processed.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

  • Request a copy of your personal data

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Services and Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to delete it.

11. Marketing Communications

You may opt out of receiving promotional emails at any time by:

  • Clicking the unsubscribe link in marketing emails

  • Contacting our customer support team

Please note that transactional communications related to orders may still be sent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us:

Brand: Jewelook
Email: well@jewelook.com
Phone: (+1) 314 616-9845

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM